sassy shipping + returns
🎀
By placing an order, you agree to our full shipping and return policy outlined below.
Sassy Shipping & Returns
Processing Times: Standard orders ship in 1–3 business days. Express & Express+ orders placed by 12PM EST ship the same day (Monday–Friday).
U.S. Shipping Rates:
• $6.95 Standard — Free over $100 (6–9 business days)
• $19.95 Express — 2–3 business days
• $39.95 Express+ — Next business day
Canada:
• $16.95 Standard (7–10 business days)
• $29.95 Express (2–3 business days)
International:
• $24.95 Economy (6–18 business days)
• $39.95 Express (1–3 business days)
Prices are in USD. International customers are responsible for any duties or customs fees.
Tracking & Delays
All orders include tracking and delivery confirmation. You'll get an email once your order ships — check spam just in case! Delays due to customs, holidays, or weather are out of our control, but we’re here to help if needed.
Preorders
Preorder ship dates are listed on the product page. If that changes, we’ll reach out! Damaged items must be reported within 2 days of delivery with photos via chat on our site.
In-Store Pickup
We now offer pickup at our Summerville shop (405 N Maple St). Just mention it at checkout and we’ll refund your shipping + text when it's ready!
Returns
We offer store credit only on eligible full-priced returns. Here’s the scoop:
- Request a return within 7 days of delivery
- Ship it back within 7 days of approval
- Item must be unworn with tags attached
Non-returnable: sale items, worn or damaged pieces, jewelry, swimwear, Sassy merch, costumes, holiday styles.
Use our RETURN PORTAL HERE to start a return. Return shipping is $7.95 and deducted from store credit. Unapproved/late returns are not accepted.
Need help?
Click the chat bubble on our site and a real Sassy Stylist will help you out 💕